First disconnect the blue cisco usb console cable.
Cisco console cable usb adapter driver.
The way to tell the installation of the cisco usb driver is good and the connection is good is as follows.
This cisco usb console cable offers a reliable connection from your desktop or laptop to networking equipment that features a console port.
Please try again later.
Plug in the usb cable to the cisco device and pc.
From your pc open device manage a ports should now show the cisco serial com3 listed.
Open putty choose serial and change com1 to com3 and click open.
Log in to cisco support site here download the console usb driver.
It even is light blue flat ribbon cable as well to stop any confusion as to what it is.
Reinstall the cisco usb console drive using setup x64 exe from the windows 64 folder which was extracted from file cisco usbconsole driver 3 1 zip.